Shipping & Returns

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.


Returns

If you are unhappy with an item, you may return it for a full refund, less the cost of postage both ways.

A faulty or damaged item will be replaced at no cost to yourself although we reserve the right to request the return of the item or proof of damage.

For low cost items (such as pots) damaged in transit, a refund will be issued rather than a replacement sent due to the high cost of postage.


Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
2 x 3-12-6 Bloom 32 fl-oz
2 x Love Your Orchid Gift Set
2 x 7-9-5 General All-purpose formula 32.fl-oz
2 x 19cm Clear Round Pots.Sold In Packs of 5 Only
2 x 7cm Round Clear Pot, 10 Per Pack.
3 x Botani Wipes
3 x Black Marker Pen
2 x BetterGrow Bonsai Pruning Scissors
1 x 9cm Clear Aircone pots sold in packs of 5
3 x EZ Mist Sprayer with misting tube
2 x Perlite 3-6mm Grade 5 Litre Packed in Clear Bags
2 x 6cm Clear Pot Round Pots, 10 Per Pack
3 x Potting Mat
2 x 5cm Black Plastic Baskets
3 x Small Grade Coconut Husk Chips - 15 litres Bag
3 x Small Grade Coconut Husk Chips 1/4" cut 5 litre Bag
3 x 7-9-5. General All Purpose Formula 1 US Gallon
3 x 3-12-6 Bloom 8 fl.oz
2 x Portuguese Orchid Repotting Bark, 5 Litre Bag Small Grade 6-12mm
1 x Hosepipe shut of valve to fit standard 1/2" hosepipe
2 x 12cm Clear Round Pots, Non Aircone Type Sold in Packs of 5 only
2 x Seramis Clay Granules 15 Lt Bag
1 x Cactus Focus Repotting Mix 8 Litres
4 x New Zealand Sphagnum Moss 100g compressed pack
3 x New Zealand Sphagnum Moss 500g Bale Classic Grade
4 x Orchid Focus 3 Pack
2 x New Zealand Sphagnum Moss 150g Bale Classic Grade
3 x Orchid Stamp Collecting by Harry Wilshaw
2 x New Zealand Sphagnum Moss 500g Bale Premier Grade
3 x Paphiopedilum Species, The Essential Guide by Oakeley and Braem
3 x Portuguese repotting Bark Extra Large Grade 15-25mm 15mm Bags
1 x Raffia in Olive Green (500m roll)
2 x Portuguese Orchid Repotting Bark Medium Grade 10-15mm 5Lt Bag
2 x Dyna Gro Foliage Pro 32 fl.oz
1 x Renziana Volume 5 Coryanthes
1 x Bonsai Focus Repotting Mix 2lt Bag
2 x Paphiopedilum Albino Forms
2 x Cactus Focus 100ml Bottle
2 x Growing Windowsill Orchids Second Addition
1 x Superthrive 4o/z bottle Plant Food Supplement.
1 x Orchid Tree Fern Slabs, 50cm x 12.5 x 1.5cm Twin Pack
1 x 15cm Clear Aircone round Pots, sold in Packs of 3 only
2 x New Zealand Petal Moss 150g Pack
3 x New Zealand Sphagnum Moss Blended Grade 3kg Bale
3 x 250g Premier Grade Chilean Moss
2 x Classic 100gm Pack New Zealand Sphagnum Long Stand Moss Classic
3 x Phalaenopsis Species Book
3 x AAAAA (5A) 100gm Pack New Zealand Sphagnum Long Stand Moss Premi
2 x 4" (10cm) Octagonal Black Plastic Basket
3 x Serimis Clay Garnules 2.5 Lt Bag
1 x Small Plastic Clips (Light Green)
1 x 6" (15cm) Octagonal Black Plastic Basket
1 x Orchid Focus Pour & Grow 1Litre
1 x Bonsai Focus (100ml)
1 x Small Plastic Clips (Dark Brown)
3 x Labels White Plastic Stick in Type.20 x 120mm
2 x Bettergrow Soft Tie 3.5m 8 Metres
1 x Dyna Gro Orchid-Pro 7-8-6. 8 oz Bottle.
1 x Cactus Focus Re-potting Mix 2 Litres
1 x Rain MIX Orchid Feed 140g Pack
1 x Tree Fern Substrate 5Lt Bag,
1 x Terrariuns, A Beginner`s Guide
1 x Seramis Clay Granules 7.5 Lt Bag
1 x SUPERthrive 1Pint Bottle (480ml)Plant Food Supplement.
1 x Neem Oil Natural Organic Leaf Polish, 32o/z Bottle
1 x NEW Product Dyna-Gro Zyme 32o/z Bottle
1 x SB Plant Invigorator Bug Killer 500ml Ready To use
1 x SB Plant Invigorator and Bug Killer 500ml Concentrate
1 x 15cm Clear Shallow Pot.Pcks of 3
2 x Portuguese Orchid Repotting Bark Medium Grade 10-15mm 15Lt Bag.
1 x Dragonfly/Butterfly clips
2 x Portuguese Orchid Repotting Bark Small Grade 6.12mm 25 Litre
1 x Rain Mix Orchid Feed 1kg Tub
1 x Plastic Orchid Saucers 19-21cm
1 x Renziana Volume 4 Cattleya
1 x Superthrive 4o/z Bottle.
1 x Rain Mix Orchid Feed 400g Tub
1 x Argentinian Dried Sphagnum Moss 5k Bale
£2,149.65