Shipping & Returns

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.


Returns

If you are unhappy with an item, you may return it for a full refund, less the cost of postage both ways.

A faulty or damaged item will be replaced at no cost to yourself although we reserve the right to request the return of the item or proof of damage.

For low cost items (such as pots) damaged in transit, a refund will be issued rather than a replacement sent due to the high cost of postage.


Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
1 x PH Down 1-5-0. 8o/z Bottle
4 x Dyna Gro Foliage Pro - 1 Gallon (US size)
2 x 3-12-6 Bloom 8 fl.oz
3 x Hosepipe shut of valve to fit standard 1/2" hosepipe
3 x 3-12-6 Bloom 1US Gallon
1 x 250g Premier Grade Chilean Moss
2 x Dyna Gro Foliage Pro 8 fl.oz.
2 x NEW Product Dyna-Zyme 8o/z Bottle.
2 x 12cm Clear Round Pots, Non Aircone Type Sold in Packs of 5 only
2 x 13cm Clear Aircone Round Pot.sold in packs of 3 only
2 x Dyna Gro Mag-Pro 8 fl oz Bottle.
1 x 9cm Clear Aircone pots sold in packs of 5
4 x Bonsai Pro by Dyna- Gro 7-9-5 8o/z Bottle
1 x All-Pro 7-7-7 is an all-purpose formula. 1 x US Gallon
4 x Dyna Gro Pro-Tekt 0-0-3 8 fl.oz.
1 x AAAAA (5A) 100gm Pack New Zealand Sphagnum Long Stand Moss Premi
1 x 500g Premier Grade Chilean Moss
3 x 7-9-5. General All Purpose Formula 1 US Gallon
1 x 7-9-5 General All-purpose formula 8.fl-oz
8 x Love Your Orchid Gift Set
3 x 15cm Clear Pots sold in packs of 5.
3 x Black Marker Pen
4 x NEW Product Dyna-Gro Zyme 32o/z Bottle
1 x 12cm Clear Aircone Round Pots sold in Packs of 5 only
1 x BetterGrow Bonsai Pruning Scissors
2 x 21cm Round Clear Pot,Sold in Packs of 5 Only
5 x Labels White Plastic Stick in Type.20 x 120mm
1 x 19cm Clear Round Pots.Sold In Packs of 5 Only
1 x 15cm Clear Shallow Pot.Pcks of 3
2 x Orchid Virus Test Kit
4 x 3-12-6 Bloom 32 fl-oz
1 x Airplant Myst 300ml
2 x Chilli Focus 100ml
3 x African Orchids by Mollie Pottinger
4 x Renziana All 5 Volumes 1.2.3.4.5
5 x Renziana Volume 2 Phalaenopsis
4 x Superthrive 4o/z Bottle.
3 x Renziana Volume 5 Coryanthes
5 x Intriguing Masdevallias by Jo Kelleher
6 x Superthrive 4o/z bottle Plant Food Supplement.
5 x Renziana Volume 3 Vandas
6 x Renziana Volume 1 Paphiopedilums
4 x Hardy Orchids by Philip Cribb & Christopher Bailes
5 x An Orchid Kingdom DVD
2 x Wild Orchids of The Middle Atlantic States
2 x Wild Orchids of Hampshire and the Isle of Wight
4 x Bulbophyllums and Their Allies,
2 x pH - Up, 0.0.5, 8 o/z Bottle.
4 x Wild Orchids of Dorset, by Martin N. Jenkinson
5 x Dyna Gro Orchid-Pro 7-8-6. 8 oz Bottle.
2 x 7-9-5 General All-purpose formula 32.fl-oz
3 x Dyna-Gro Mag Pro 32 fl.oz.
3 x SUPERthrive 1Pint Bottle (480ml)Plant Food Supplement.
3 x Dyna Gro Pro-Tekt 0-0-3 US Gallon
4 x Growing Windowsill Orchids Second Addition
1 x Houseplant Myst 750ml
2 x SUPERthrive 680ml Ready to use Foliar Spray.
6 x Renziana Volume 4 Cattleya
5 x Orchid Stamp Collecting by Harry Wilshaw
4 x Phalaenopsis Species Book
3 x Terrariuns, A Beginner`s Guide
4 x Paphiopedilum Species, The Essential Guide by Oakeley and Braem
2 x Bonsai Focus (100ml)
1 x Tree Fern Substrate 5Lt Bag,
1 x Neem Oil Natural Organic Leaf Polish, 32o/z Bottle
4 x Carnivorous Plants Adrian Slack
1 x 4" (10cm) Octagonal Black Plastic Basket
3 x Dyna Gro Pro-Tekt 0-0-3 32 fl.oz.
2 x Neem Oil Natural Organic Leaf Polish 8o/z Bottle
2 x Bonsai Focus Repotting Mix 2lt Bag
2 x Dyna Gro Foliage Pro 32 fl.oz
1 x rs Large 38ml Size Pack of 10
1 x Grow More Orchid Feed 20-20-20 1.25lb size
1 x Oasis Floral Tape - Green (26mm x 27m)
1 x Orchiata Orchid Bark Classic 6-9mm Small Grade 35 litre bags
1 x SB Plant Invigorator and Bug Killer 500ml Concentrate
1 x Small Grade Coconut Husk Chips 1/4" cut 5 litre Bag
1 x New Zealand Petal Moss 150g Pack
2 x Botani Wipes
1 x Small Clear Orchid Flower Spike Clips 10 Per Pack
1 x Raffia in Olive Green (500m roll)
1 x NEW Product Dyna Flush 32o/z Bottle
1 x Rose Focus 500ml
1 x SB Plant Invigorator Bug Killer 500ml Ready To use
1 x EZ Mist Sprayer with misting tube
3 x Sarcochilus Orchids of Australia
4 x Paphiopedilum Albino Forms
2 x Vanda Their Botany,History, and culture by Martin Motes
£3,053.53