Shipping & Returns

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.


Returns

If you are unhappy with an item, you may return it for a full refund, less the cost of postage both ways.

A faulty or damaged item will be replaced at no cost to yourself although we reserve the right to request the return of the item or proof of damage.

For low cost items (such as pots) damaged in transit, a refund will be issued rather than a replacement sent due to the high cost of postage.


Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
3 x 12cm Clear Round Pots, Non Aircone Type Sold in Packs of 5 only
3 x 19cm Clear Round Pots.Sold In Packs of 5 Only
1 x Orchid Stamp Collecting by Harry Wilshaw
1 x Phalaenopsis Species Book
3 x 13cm Clear Pots, Non aircone type. sold in packs of 5 only
5 x 15cm Clear Aircone round Pots, sold in Packs of 3 only
6 x Grow More Orchid Feed 6-30-30
5 x Orchid Myst 300ml x 3
4 x Potting Mat
5 x Grow More Orchid Feed 20-20-20 1.25lb size
5 x rs Large 38ml Size Pack of 10
4 x Botani Wipes
3 x 7cm Round Clear Pot, 10 Per Pack.
3 x 5cm Black Plastic Baskets
1 x Orchid Tree Fern Pole, 40x4x4cm Approx Size
4 x 8cm x 8cm x9 cm Dark Green Square Pot 10 Per Pack
3 x Tree Fern Substrate 5Lt Bag,
3 x Orchid Tree Fern Slabs, 50cm x 12.5 x 1.5cm Twin Pack
4 x Small Clear Orchid Flower Spike Clips 10 Per Pack
6 x New Zealand Sphagnum Moss 100g compressed pack
1 x Small Plastic Clips (Dark Green)
1 x 500g Premier Grade Chilean Moss
5 x Rain MIX Orchid Feed 140g Pack
5 x Rain Mix Orchid Feed 400g Tub
5 x Orchid Focus Grow 100ml
7 x Rain Mix Orchid Feed 1kg Tub
7 x Orchid Myst 300ml
3 x 4" (10cm) Octagonal Black Plastic Basket
3 x Plastic Orchid Saucers 15-17cm Size
2 x Orchid Pruning Scissors Green
4 x 12cm Clear Aircone Round Pots sold in Packs of 5 only
5 x 14cm clear round pots, non aircone type, sold in packs of 5 only
3 x SB Plant Invigorator Bug Killer 500ml Ready To use
4 x Rose Focus 500ml
3 x Orchid Tree Fern Slab 50x20x1.5cm
4 x Orchid Tree Fern Slabs, 30x15x2.5cm Twin Pack
2 x 21cm Round Clear Pot,Sold in Packs of 5 Only
5 x Plastic Orchid Saucers 19-21cm
1 x SB Plant Invigorator and Bug Killer 500ml Concentrate
4 x 8" (20cm) Octagonal Black Plastic Basket
2 x 15cm Clear Pots sold in packs of 5.
2 x New Zealand Petal Moss 150g Pack
2 x 250g Premier Grade Chilean Moss
2 x Dragonfly/Butterfly clips
3 x 15cm Clear Shallow Pot.Pcks of 3
3 x Bettergrow 50metres Twist Wire Tie
2 x Bettergrow Soft Tie 5mm 5 Metres
2 x Bettergrow Soft Tie 3.5m 8 Metres
4 x Small Plastic Clips (Dark Brown)
1 x New Zealand Sphagnum Moss Blended Grade 3kg Bale
1 x Classic 100gm Pack New Zealand Sphagnum Long Stand Moss Classic
3 x Growing Windowsill Orchids Second Addition
3 x EZ Mist Sprayer with misting tube
6 x Clonex Mist 300ml
1 x Orchiata Orchid Bark Power 9-12mm Medium Grade 35 litre bags
3 x Orchid Myst 750ml Bottle
2 x 9cm Clear Aircone pots sold in packs of 5
2 x Assorted pots,4x7cm,4x9cm,4x12cm,4x15cm
4 x 6" (15cm) Octagonal Black Plastic Basket
2 x 13cm Clear Aircone Round Pot.sold in packs of 3 only
1 x Love Your Orchid Gift Set
2 x Orchid Focus 3 Pack
2 x Brown 12cm Octagonal Plastic Pots with Terracota hanger, 5 per p
2 x New Zealand Sphagnum Moss 150g Bale Classic Grade
2 x Organic Tomato Fetiliser 1Lt Bottle
2 x Plastic Orchid Saucers 12.14cm Size
2 x Small Plastic Clips (Light Green)
2 x SB Plant Invigorator and Bug Killer 250ml Concentrate
1 x Cymbidium Clips
1 x Terracotta Plastic Pots 3" 76mm in packs of 10
1 x AAAAA (5A) 100gm Pack New Zealand Sphagnum Long Stand Moss Premi
2 x Tree Fern Substrate 10Lt Bag
3 x Orchid Focus Feed Bloom 300ml
1 x 6cm Clear Pot Round Pots, 10 Per Pack
2 x Orchid Focus Bloom 100ml
1 x Orchiata 5 Litre Seedling Bark 3-6mm packed in clear bags
2 x Orchid Focus Bloom 1lt Bottle
1 x Orchiata Orchid Bark Power+ 12-18mm Large Grade 35 litre bags
1 x Better Grow Green Pruning Scissors, Straight titanium coated bla
£2,077.30