Shipping & Returns

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.


Returns

If you are unhappy with an item, you may return it for a full refund, less the cost of postage both ways.

A faulty or damaged item will be replaced at no cost to yourself although we reserve the right to request the return of the item or proof of damage.

For low cost items (such as pots) damaged in transit, a refund will be issued rather than a replacement sent due to the high cost of postage.


Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
9 x 12cm Clear Round Pots, Non Aircone Type Sold in Packs of 5 only
8 x 7-9-5 General All-purpose formula 32.fl-oz
10 x NEW Product Dyna-Zyme 8o/z Bottle.
8 x Dyna Gro Pro-Tekt 0-0-3 US Gallon
11 x Bonsai Pro by Dyna- Gro 7-9-5 8o/z Bottle
7 x Raffia in Olive Green (500m roll)
16 x Orchid Myst 300ml x 3
9 x Cymbidium Clips
5 x Dragonfly/Butterfly clips
5 x Airplant Myst 300ml
12 x Orchid Myst 300ml
7 x Orchiata Orchid Bark Power 9-12mm Medium Grade 35 litre bags
7 x Small Clear Orchid Flower Spike Clips 10 Per Pack
8 x NEW Product Dyna Flush 32o/z Bottle
10 x SB Plant Invigorator and Bug Killer 500ml Concentrate
4 x Orchid Focus Grow 1lt Bottle
12 x rs Large 38ml Size Pack of 10
7 x Dyna Gro Foliage Pro - 1 Gallon (US size)
7 x Organic Tomato Fetiliser 1Lt Bottle
6 x Intriguing Masdevallias by Jo Kelleher
6 x Orchid Myst 750ml Bottle
7 x Orchid Virus Test Kit
15 x Botani Wipes
10 x Phalaenopsis Species Book
7 x Chilli Focus 100ml
10 x Cactus Focus 100ml Bottle
7 x Portuguese Orchid Repotting Bark Med/Large Grade 12-18mm 15Lt Ba
5 x Orchiata Orchid Bark Classic 6-9mm Small Grade 35 litre bags
5 x Paphiopedilum Species, The Essential Guide by Oakeley and Braem
8 x 15cm Clear Pots sold in packs of 5.
7 x Rain Mix Orchid Feed 1kg Tub
16 x Orchid Stamp Collecting by Harry Wilshaw
7 x Orchid Focus Feed - Grow 300ml
5 x Small Plastic Clips (Dark Green)
6 x Orchiata 5 Litre Power 9.12mm Medium Grade.
6 x Brown 12cm Octagonal Plastic Pots with Terracota hanger, 5 per p
8 x EZ Mist Sprayer with misting tube
8 x Oasis Floral Tape - Green (26mm x 27m)
4 x Orchid Focus Root Ultra 300ml
13 x Orchid Pruning Scissors Green
5 x 4" (10cm) Octagonal Black Plastic Basket
7 x Plastic Orchid Saucers 12.14cm Size
5 x Orchid Focus Pour & Grow 1Litre
6 x Portuguese Orchid Repotting Bark Small Grade 6.12mm 25 Litre
11 x Clonex Mist 300ml
5 x African Orchids by Mollie Pottinger
7 x 8" (20cm) Octagonal Black Plastic Basket
5 x Potting Mat
9 x House Plant Focus 100ml
4 x New Zealand Sphagnum Moss 100g compressed pack
4 x Bettergrow Soft Tie 5mm 5 Metres
4 x Bettergrow 50metres Twist Wire Tie
7 x Love Your Orchid Gift Set
6 x 5cm Black Plastic Baskets
6 x Portuguese Orchid Repotting Bark, Medium Grade 10-15mm 25Lt Bag
5 x Bettergrow Soft Tie 3.5m 8 Metres
2 x Orchid Tree Fern Slab 45x15x1.5 cm. Twin Pack
4 x Plastic Orchid Saucers 15-17cm Size
1 x Orchid Tree Fern Slabs, 30x15x2.5cm Twin Pack
9 x Dyna Gro Foliage Pro 8 fl.oz.
1 x Orchid Tree Fern Slab 50x20x1.5cm
7 x 6" (15cm) Octagonal Black Plastic Basket
5 x Dyna Gro Mag-Pro 8 fl oz Bottle.
4 x Seramis Clay Granules 15 Lt Bag
7 x 3-12-6 Bloom 1US Gallon
10 x 15cm Clear Aircone round Pots, sold in Packs of 3 only
5 x All-Pro 7-7-7 is an all-purpose formula. 1 x US Gallon
2 x Orchid Tree Fern Pole, 40x4x4cm Approx Size
7 x PH Down 1-5-0. 8o/z Bottle
11 x 12cm Clear Aircone Round Pots sold in Packs of 5 only
5 x Assorted pots,4x7cm,4x9cm,4x12cm,4x15cm
7 x Grow More Orchid Feed 6-30-30
3 x Tree Fern Substrate 5Lt Bag,
7 x 15cm Clear Shallow Pot.Pcks of 3
4 x Orchiata Power + 12-18mm 5 litre, Large Grade
8 x Grow More Orchid Feed 20-20-20 1.25lb size
4 x Small Grade Coconut Husk Chips - 15 litres Bag
4 x Portuguese Orchid Repotting Bark, Small Grade 6-12mm 15Lt Bag
4 x Orchid Focus Myst 100ml
2 x Perlite 3-6mm Grade 5 Litre Packed in Clear Bags
7 x Orchid Focus Bloom 100ml
9 x 21cm Round Clear Pot,Sold in Packs of 5 Only
8 x Neem Oil Natural Organic Leaf Polish, 32o/z Bottle
6 x 14cm clear round pots, non aircone type, sold in packs of 5 only
2 x Tree Fern Substrate 10Lt Bag
6 x pH - Up, 0.0.5, 8 o/z Bottle.
6 x Portuguese Orchid Repotting Bark Medium Grade 10-15mm 15Lt Bag.
2 x Orchid Tree Fern Slabs, 50cm x 12.5 x 1.5cm Twin Pack
8 x 13cm Clear Aircone Round Pot.sold in packs of 3 only
12 x Orchid Focus Feed Bloom 300ml
5 x Small Grade Coconut Husk Chips 1/4" cut 5 litre Bag
9 x BetterGrow Bonsai Pruning Scissors
4 x PV Natural Plant Wash 120ml
5 x Portuguese repotting Bark Extra Large Grade 15-25mm 15mm Bags
7 x Plastic Orchid Saucers 19-21cm
5 x Renziana Volume 4 Cattleya
5 x Bulbophyllums and Their Allies,
9 x Orchid Focus Grow 100ml
2 x SUPERthrive 680ml Ready to use Foliar Spray.
3 x Renziana Volume 3 Vandas
4 x New Zealand Sphagnum Moss 500g Bale Premier Grade
4 x Renziana Volume 5 Coryanthes
5 x 500g Premier Grade Chilean Moss
6 x 8cm x 8cm x9 cm Dark Green Square Pot 10 Per Pack
4 x Renziana Volume 1 Paphiopedilums
2 x SUPERthrive 1Pint Bottle (480ml)Plant Food Supplement.
6 x 5kg Premier Grade Chilean Moss
5 x Paphiopedilum Albino Forms
4 x Argentinian Dried Sphagnum Moss 5k Bale
3 x New Zealand Sphagnum Moss 500g Bale Classic Grade
3 x AAAAA (5A) 100gm Pack New Zealand Sphagnum Long Stand Moss Premi
8 x Bonsai Focus Repotting Mix 2lt Bag
4 x Hardy Orchids by Philip Cribb & Christopher Bailes
3 x 250g Premier Grade Chilean Moss
5 x 3-12-6 Bloom 8 fl.oz
4 x Renziana Volume 2 Phalaenopsis
5 x Cactus Focus Repotting Mix 8 Litres
6 x New Zealand Petal Moss 150g Pack
6 x An Orchid Kingdom DVD
5 x Vanda Their Botany,History, and culture by Martin Motes
3 x Wild Orchids of Dorset, by Martin N. Jenkinson
11 x Black Marker Pen
8 x Sarcochilus Orchids of Australia
4 x 7-9-5 General All-purpose formula 8.fl-oz
7 x Terrariuns, A Beginner`s Guide
5 x Wild Orchids of The Middle Atlantic States
4 x New Zealand Sphagnum Moss 150g Bale Classic Grade
7 x Better Grow Pruning Scissors, Straight titanium coated blades
2 x Superthrive 4o/z bottle Plant Food Supplement.
4 x Renziana All 5 Volumes 1.2.3.4.5
4 x Classic 100gm Pack New Zealand Sphagnum Long Stand Moss Classic
4 x Carnivorous Plants Adrian Slack
2 x Superthrive 4o/z Bottle.
5 x New Zealand Sphagnum Moss Blended Grade 3kg Bale
2 x Orchid Focus Bloom 1lt Bottle
10 x SB Plant Invigorator Bug Killer 500ml Ready To use
2 x 9cm Clear Aircone pots sold in packs of 5
7 x Growing Windowsill Orchids Second Addition
11 x SB Plant Invigorator and Bug Killer 250ml Concentrate
5 x Orchid Focus Repotting Bark 8 Litre Bag
3 x Orchiata Orchid Bark Power+ 12-18mm Large Grade 35 litre bags
9 x Labels White Plastic Stick in Type.20 x 120mm
4 x Terracotta Plastic Pots 3" 76mm in packs of 10
4 x Organic Tomato Fetiliser 1Lt Bottle
4 x Dyna Gro Pro-Tekt 0-0-3 32 fl.oz.
5 x Orchid Focus 3 Pack
4 x 13cm Clear Pots, Non aircone type. sold in packs of 5 only
6 x Portuguese Orchid Repotting Bark
2 x Portuguese Orchid Repotting Bark Medium Grade 10-15mm 5Lt Bag
6 x Bonsai Focus (100ml)
3 x Small Plastic Clips (Dark Brown)
1 x Small Plastic Clips (Light Green)
2 x Serimis Clay Garnules 2.5 Lt Bag
1 x 7-9-5. General All Purpose Formula 1 US Gallon
3 x Neem Oil Natural Organic Leaf Polish 8o/z Bottle
1 x 6cm Clear Pot Round Pots, 10 Per Pack
2 x Wild Orchids of Hampshire and the Isle of Wight
2 x Houseplant Myst 750ml
1 x Rose Focus 500ml
1 x Orchid Focus Repotting Bark 3 Litre Bag
2 x Orchid Focus Drip Feeders 38ml 6 Pack
3 x Dyna-Gro Mag Pro 32 fl.oz.
2 x Dyna Gro Orchid-Pro 7-8-6. 8 oz Bottle.
2 x Rain Mix Orchid Feed 400g Tub
1 x Orchid Myst 750ml Bottle
3 x Cactus Focus Re-potting Mix 2 Litres
£11,531.54