Conditions of Use

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.

Returns

If a product is damaged upon arrival we will exchange it, you will need to send the product back to us with a photo of the damage.
If you are not happy with any item this may be returned to us for a full refund minus postage both ways, unless the item is faulty then you will be sent a replacement at no cost to yourselves.

Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, Delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
2 x Serimis Clay Garnules 2.5 Lt Bag
4 x Rain Mix Orchid Feed 400g Tub
1 x Portuguese Orchid Repotting Bark Small Grade 6.12mm 25 Litre
1 x Rose Focus 500ml
1 x Rain Mix Orchid Feed 1kg Tub
2 x Orchid Focus Repotting Bark 3 Litre Bag
3 x Orchid Myst 300ml
1 x Cactus Focus Repotting Mix 8 Litres
1 x Orchid Focus Bloom 1lt Bottle
3 x Orchid Focus Feed - Grow 300ml
1 x Rain MIX Orchid Feed 140g Pack
1 x Grow More Orchid Feed 20-20-20 1.25lb size
1 x Tree Fern Substrate 10Lt Bag
1 x Orchid Tree Fern Pole, 40x4x4cm Approx Size
2 x Orchid Focus Grow 100ml
2 x Orchid Myst 300ml x 3
1 x Bettergrow Soft Tie 5mm 5 Metres
4 x Orchid Focus Repotting Bark 8 Litre Bag
2 x Bettergrow Soft Tie 3.5m 8 Metres
1 x Orchid Focus Grow 1lt Bottle
3 x Bonsai Pro by Dyna- Gro 7-9-5 8o/z Bottle
1 x Cactus Focus 100ml Bottle
2 x Orchid Tree Fern Slab 50x20x1.5cm
7 x Orchid Focus Bloom 100ml
1 x Orchid Focus Drip Feeders 38ml 6 Pack
1 x Portuguese repotting Bark Extra Large Grade 15-25mm 15mm Bags
3 x Orchid Focus Root Ultra 300ml
1 x Orchid Myst 750ml Bottle
2 x Portuguese Orchid Repotting Bark, Medium Grade 10-15mm 25Lt Bag
2 x Grow More Orchid Feed 6-30-30
2 x Portuguese Orchid Repotting Bark, Small Grade 6-12mm 15Lt Bag
2 x Tree Fern Substrate 5Lt Bag,
2 x Orchid Tree Fern Slabs, 50cm x 12.5 x 1.5cm Twin Pack
1 x Cymbidium Clips
1 x Houseplant Myst 750ml
2 x rs Large 38ml Size Pack of 10
1 x Orchid Focus Myst 100ml
2 x Seramis Clay Granules 7.5 Lt Bag
1 x Cactus Focus Re-potting Mix 2 Litres
6 x BetterGrow Bonsai Pruning Scissors
1 x Small Clear Orchid Flower Spike Clips 10 Per Pack
1 x Small Plastic Clips (Dark Green)
3 x Orchid Virus Test Kit
2 x Bettergrow 50metres Twist Wire Tie
1 x Orchid Tree Fern Slab 45x15x1.5 cm. Twin Pack
1 x Chilli Focus 100ml
2 x Portuguese Orchid Repotting Bark Medium Grade 10-15mm 15Lt Bag.
2 x Orchid Focus Pour & Grow 1Litre
3 x Orchid Focus Feed Bloom 300ml
1 x Orchid Tree Fern Slabs, 30x15x2.5cm Twin Pack
3 x Bonsai Focus (100ml)
1 x EZ Mist Sprayer with misting tube
3 x Bonsai Focus Repotting Mix 2lt Bag
1 x Portuguese Orchid Repotting Bark Med/Large Grade 12-18mm 15Lt Ba
1 x House Plant Focus 100ml
1 x NEW Product Dyna Flush 32o/z Bottle
1 x 500g Premier Grade Chilean Moss
1 x 1kg Premier Grade Chilean Moss
1 x Dyna Gro Pro-Tekt 0-0-3 8 fl.oz.
1 x 7-9-5 General All-purpose formula 8.fl-oz
1 x Superthrive 4o/z bottle Plant Food Supplement.
1 x SUPERthrive 1Pint Bottle (480ml)Plant Food Supplement.
2 x 3-12-6 Bloom 32 fl-oz
1 x Dyna Gro Mag-Pro 8 fl oz Bottle.
2 x 7-9-5 General All-purpose formula 32.fl-oz
2 x SUPERthrive 680ml Ready to use Foliar Spray.
1 x 4" (10cm) Octagonal Black Plastic Basket
1 x 7-9-5. General All Purpose Formula 1 US Gallon
1 x Perlite 3-6mm Grade 5 Litre Packed in Clear Bags
3 x 5kg Premier Grade Chilean Moss
1 x Brown 12cm Octagonal Plastic Pots with Terracota hanger, 5 per p
1 x Orchiata Orchid Bark Classic 6-9mm Small Grade 35 litre bags
2 x Phalaenopsis Species Book
2 x Orchid Stamp Collecting by Harry Wilshaw
2 x 19cm Clear Round Pots.Sold In Packs of 5 Only
1 x 15cm Clear Pots sold in packs of 5.
2 x 15cm Clear Shallow Pot.Pcks of 3
4 x 15cm Clear Aircone round Pots, sold in Packs of 3 only
1 x 14cm clear round pots, non aircone type, sold in packs of 5 only
1 x 13cm Clear Pots, Non aircone type. sold in packs of 5 only
1 x 12cm Clear Round Pots, Non Aircone Type Sold in Packs of 5 only
3 x 12cm Clear Aircone Round Pots sold in Packs of 5 only
1 x 13cm Clear Aircone Round Pot.sold in packs of 3 only
1 x African Orchids by Mollie Pottinger
1 x Orchid Myst 750ml Bottle
1 x 3-12-6 Bloom 1US Gallon
1 x Airplant Myst 300ml
1 x PV Natural Plant Wash 120ml
1 x Paphiopedilum Albino Forms
1 x Orchid Pruning Scissors Green
1 x SB Plant Invigorator Bug Killer 500ml Ready To use
1 x pH - Up, 0.0.5, 8 o/z Bottle.
1 x Dyna Gro Pro-Tekt 0-0-3 US Gallon
1 x Intriguing Masdevallias by Jo Kelleher
1 x Small Plastic Clips (Light Green)
2 x AAAAA (5A) 100gm Pack New Zealand Sphagnum Long Stand Moss Premi
1 x Small Plastic Clips (Dark Brown)
1 x 6" (15cm) Octagonal Black Plastic Basket
1 x All-Pro 7-7-7 is an all-purpose formula. 1 x US Gallon
1 x Superthrive 4o/z Bottle.
1 x Argentinian Dried Sphagnum Moss 5k Bale
£2,069.48