Conditions of Use

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.

Returns

If a product is damaged upon arrival we will exchange it, you will need to send the product back to us with a photo of the damage.
If you are not happy with any item this may be returned to us for a full refund minus postage both ways, unless the item is faulty then you will be sent a replacement at no cost to yourselves.

Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, Delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
5 x 19cm Clear Round Pots.Sold In Packs of 5 Only
1 x 15cm Clear Shallow Pot.Pcks of 3
1 x 12cm Clear Aircone Round Pots sold in Packs of 5 only
2 x 13cm Clear Aircone Round Pot.sold in packs of 3 only
4 x Houseplant Myst 750ml
3 x Bulbophyllums and Their Allies,
3 x Renziana Volume 4 Cattleya
3 x Hardy Orchids by Philip Cribb & Christopher Bailes
3 x SB Plant Invigorator Bug Killer 500ml Ready To use
2 x SB Plant Invigorator and Bug Killer 500ml Concentrate
3 x Orchiata Orchid Bark Super 18-25mm Extra Large Grade 35 litre ba
2 x Orchiata 5 Litre Classic 6.9mm Small Grade
6 x Orchiata Power + 12-18mm 5 litre, Large Grade
1 x Portuguese Orchid Repotting Bark, Small Grade 6-12mm 15Lt Bag
2 x Portuguese Orchid Repotting Bark Small Grade 6.12mm 25 Litre
2 x Perlite 3-6mm Grade 5 Litre Packed in Clear Bags
3 x Orchid Focus 3 Pack
6 x Botani Wipes
2 x Raffia in Olive Green (500m roll)
1 x New Zealand Petal Moss 150g Pack
10 x Orchid Focus Bloom 100ml
8 x Orchid Myst 300ml x 3
10 x Grow More Orchid Feed 20-20-20 1.25lb size
13 x Kelpak Bioactivator 1 Litre Bottle
11 x rs Large 38ml Size Pack of 10
9 x Kelpak Liquid Seaweed 500ml
14 x Orchid Myst 750ml Bottle
10 x Grow More Orchid Feed 6-30-30
11 x Orchid Focus Feed Bloom 300ml
1 x Rose Focus 500ml
3 x Intriguing Masdevallias by Jo Kelleher
4 x Renziana Volume 3 Vandas
3 x Wild Orchids of Hampshire and the Isle of Wight
3 x Orchid Stamp Collecting by Harry Wilshaw
3 x Carnivorous Plants Adrian Slack
5 x Phalaenopsis Species Book
6 x Growing Windowsill Orchids Second Addition
3 x Wild Orchids of The Middle Atlantic States
3 x Renziana Volume 2 Phalaenopsis
2 x Wild Orchids of Dorset, by Martin N. Jenkinson
1 x An Orchid Kingdom DVD
4 x Sarcochilus Orchids of Australia
5 x Love Your Orchid Gift Set
4 x Renziana Volume 1 Paphiopedilums
1 x Renziana All 5 Volumes 1.2.3.4.5
2 x Terrariuns, A Beginner`s Guide
4 x Paphiopedilum Species, The Essential Guide by Oakeley and Braem
1 x 13cm Clear Pots, Non aircone type. sold in packs of 5 only
2 x Paphiopedilum Albino Forms
3 x Vanda Their Botany,History, and culture by Martin Motes
2 x African Orchids by Mollie Pottinger
2 x Orchiata 5 Litre Seedling Bark 3-6mm packed in clear bags
3 x Orchiata Orchid Bark Classic 6-9mm Small Grade 35 litre bags
1 x Renziana Volume 5 Coryanthes
2 x Orchiata Orchid Bark Power 9-12mm Medium Grade 35 litre bags
2 x rk Precision 3-6mm Seedling Grade 35 Litre Ba
9 x Orchid Myst 300ml
10 x Clonex Mist 300ml
2 x Orchid Focus Repotting Bark 3 Litre Bag
1 x Orchid Focus Feed - Grow 300ml
1 x Orchid Myst 750ml Bottle
1 x Portuguese Orchid Repotting Bark Medium Grade 10-15mm 5Lt Bag
1 x Portuguese Orchid Repotting Bark
1 x Seramis Clay Granules 7.5 Lt Bag
2 x Black Marker Pen
2 x Hosepipe shut of valve to fit standard 1/2" hosepipe
1 x Tree Fern Substrate 5Lt Bag,
1 x Orchid Tree Fern Slabs, 30x15x2.5cm Twin Pack
1 x Orchid Tree Fern Slabs, 50cm x 12.5 x 1.5cm Twin Pack
2 x Cactus Focus Re-potting Mix 2 Litres
1 x Bonsai Pro by Dyna- Gro 7-9-5 8o/z Bottle
9 x Orchid Focus Grow 100ml
1 x pH - Up, 0.0.5, 8 o/z Bottle.
1 x Portuguese Orchid Repotting Bark, Medium Grade 10-15mm 25Lt Bag
1 x 15cm Clear Aircone round Pots, sold in Packs of 3 only
1 x Organic Tomato Fetiliser 1Lt Bottle
2 x Chilli Focus 100ml
2 x House Plant Focus 100ml
1 x Serimis Clay Garnules 2.5 Lt Bag
1 x Better Grow Green Pruning Scissors, Straight titanium coated bla
1 x New Zealand Sphagnum Moss 500g Bale Premier Grade
1 x Orchiata 5 Litre Power 9.12mm Medium Grade.
1 x SUPERthrive 680ml Ready to use Foliar Spray.
1 x Superthrive 4o/z Bottle.
1 x SUPERthrive 1Pint Bottle (480ml)Plant Food Supplement.
1 x 7-9-5 General All-purpose formula 8.fl-oz
1 x Dyna Gro Foliage Pro - 1 Gallon (US size)
1 x Potting Mat
£3,152.90