Conditions of Use

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.

Returns

If a product is damaged upon arrival we will exchange it, you will need to send the product back to us with a photo of the damage.
If you are not happy with any item this may be returned to us for a full refund minus postage both ways, unless the item is faulty then you will be sent a replacement at no cost to yourselves.

Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, Delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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Quick Find
 
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We Accept
2 x 6cm Clear Pot Round Pots, 10 Per Pack
2 x Dragonfly/Butterfly clips
1 x 12cm Clear Aircone Round Pots sold in Packs of 5 only
1 x Renziana Volume 3 Vandas
1 x Wild Orchids of Dorset, by Martin N. Jenkinson
2 x Tree Fern Substrate 10Lt Bag
1 x Renziana Volume 5 Coryanthes
1 x Orchid Tree Fern Slab 50x20x1.5cm
1 x Small Plastic Clips (Dark Brown)
1 x Orchid Tree Fern Slabs, 50cm x 12.5 x 1.5cm Twin Pack
1 x 13cm Clear Pots, Non aircone type. sold in packs of 5 only
1 x 14cm clear round pots, non aircone type, sold in packs of 5 only
1 x Terrariuns, A Beginner`s Guide
1 x 9cm Clear Aircone pots sold in packs of 5
1 x Growing Windowsill Orchids Second Addition
1 x Wild Orchids of Hampshire and the Isle of Wight
1 x Intriguing Masdevallias by Jo Kelleher
1 x Paphiopedilum Species, The Essential Guide by Oakeley and Braem
1 x Wild Orchids of The Middle Atlantic States
1 x Tree Fern Substrate 5Lt Bag,
1 x 12cm Clear Round Pots, Non Aircone Type Sold in Packs of 5 only
1 x 7cm Round Clear Pot, 10 Per Pack.
1 x Cymbidium Clips
1 x Bettergrow Soft Tie 3.5m 8 Metres
1 x Renziana Volume 1 Paphiopedilums
1 x Love Your Orchid Gift Set
3 x Orchid Stamp Collecting by Harry Wilshaw
1 x Carnivorous Plants Adrian Slack
1 x Bulbophyllums and Their Allies,
1 x Orchid Tree Fern Pole, 40x4x4cm Approx Size
1 x 21cm Round Clear Pot,Sold in Packs of 5 Only
1 x Hardy Orchids by Philip Cribb & Christopher Bailes
1 x Small Clear Orchid Flower Spike Clips 10 Per Pack
1 x African Orchids by Mollie Pottinger
2 x Orchid Tree Fern Slabs, 30x15x2.5cm Twin Pack
1 x Small Plastic Clips (Light Green)
1 x Renziana Volume 2 Phalaenopsis
1 x Renziana Volume 4 Cattleya
1 x 19cm Clear Round Pots.Sold In Packs of 5 Only
1 x Brown 12cm Octagonal Plastic Pots with Terracota hanger, 5 per p
2 x 15cm Clear Aircone round Pots, sold in Packs of 3 only
2 x 13cm Clear Aircone Round Pot.sold in packs of 3 only
1 x Vanda Their Botany,History, and culture by Martin Motes
2 x 15cm Clear Pots sold in packs of 5.
1 x Paphiopedilum Albino Forms
2 x Small Plastic Clips (Dark Green)
2 x Bonsai Pro by Dyna- Gro 7-9-5 8o/z Bottle
1 x PH Down 1-5-0. 8o/z Bottle
1 x Dyna Gro Mag-Pro 8 fl oz Bottle.
1 x PV Natural Plant Wash 120ml
1 x Airplant Myst 300ml
1 x Rain MIX Orchid Feed 140g Pack
1 x New Zealand Sphagnum Moss 100g compressed pack
1 x 250g Premier Grade Chilean Moss
1 x 5kg Premier Grade Chilean Moss
1 x Better Grow Pruning Scissors, Straight titanium coated blades
1 x Rain Mix Orchid Feed 1kg Tub
1 x 3-12-6 Bloom 1US Gallon
1 x 4" (10cm) Octagonal Black Plastic Basket
1 x Dyna Gro Pro-Tekt 0-0-3 8 fl.oz.
1 x pH - Up, 0.0.5, 8 o/z Bottle.
1 x 3-12-6 Bloom 8 fl.oz
1 x Classic 100gm Pack New Zealand Sphagnum Long Stand Moss Classic
1 x NEW Product Dyna-Zyme 8o/z Bottle.
1 x Dyna Gro Orchid-Pro 7-8-6. 8 oz Bottle.
1 x Portuguese Orchid Repotting Bark Small Grade 6.12mm 25 Litre
£775.38