Conditions of Use

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.

Returns

If a product is damaged upon arrival we will exchange it, you will need to send the product back to us with a photo of the damage.
If you are not happy with any item this may be returned to us for a full refund minus postage both ways, unless the item is faulty then you will be sent a replacement at no cost to yourselves.

Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, Delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
1 x 12cm Clear Aircone Round Pots sold in Packs of 5 only
1 x 14cm clear round pots, non aircone type, sold in packs of 5 only
2 x Orchid Myst 300ml x 3
2 x rs Large 38ml Size Pack of 10
2 x Orchid Focus Feed Bloom 300ml
4 x Orchid Myst 300ml
3 x Orchid Focus Bloom 100ml
3 x Clonex Mist 300ml
3 x Orchid Focus Grow 100ml
1 x 13cm Clear Pots, Non aircone type. sold in packs of 5 only
1 x Orchid Focus 3 Pack
5 x Grow More Orchid Feed 20-20-20 1.25lb size
1 x Orchid Myst 750ml Bottle
1 x Bettergrow Soft Tie 3.5m 8 Metres
3 x Orchid Tree Fern Slabs, 50cm x 12.5 x 1.5cm Twin Pack
2 x New Zealand Sphagnum Moss 500g Bale Premier Grade
4 x 250g Premier Grade Chilean Moss
4 x Orchid Tree Fern Slab 45x15x1.5 cm. Twin Pack
3 x Black Marker Pen
4 x Argentinian Dried Sphagnum Moss 5k Bale
2 x Classic 100gm Pack New Zealand Sphagnum Long Stand Moss Classic
4 x Raffia in Olive Green (500m roll)
4 x New Zealand Sphagnum Moss 150g Bale Classic Grade
4 x AAAAA (5A) 100gm Pack New Zealand Sphagnum Long Stand Moss Premi
2 x New Zealand Petal Moss 150g Pack
4 x Tree Fern Substrate 5Lt Bag,
6 x Orchiata 5 Litre Classic 6.9mm Small Grade
8 x Orchiata Orchid Bark Super 18-25mm Extra Large Grade 35 litre ba
2 x Orchiata 5 Litre Seedling Bark 3-6mm packed in clear bags
5 x New Zealand Sphagnum Moss 100g compressed pack
3 x 3-12-6 Bloom 32 fl-oz
1 x Grow More Orchid Feed 6-30-30
1 x Superthrive 4o/z bottle Plant Food Supplement.
5 x Oasis Floral Tape - Green (26mm x 27m)
4 x New Zealand Sphagnum Moss Blended Grade 3kg Bale
4 x New Zealand Sphagnum Moss 150g Bale Premier Grade
3 x New Zealand Sphagnum Moss 500g Bale Classic Grade
3 x Botani Wipes
3 x Hosepipe shut of valve to fit standard 1/2" hosepipe
4 x Labels White Plastic Stick in Type.20 x 120mm
4 x Orchid Tree Fern Slab 50x20x1.5cm
3 x Orchid Tree Fern Pole, 40x4x4cm Approx Size
4 x rk Precision 3-6mm Seedling Grade 35 Litre Ba
5 x Orchiata Orchid Bark Power+ 12-18mm Large Grade 35 litre bags
3 x Orchid Tree Fern Slabs, 30x15x2.5cm Twin Pack
3 x Tree Fern Substrate 10Lt Bag
5 x Orchiata 5 Litre Power 9.12mm Medium Grade.
4 x Orchiata Power + 12-18mm 5 litre, Large Grade
2 x Orchiata Orchid Bark Power 9-12mm Medium Grade 35 litre bags
1 x 7cm Round Clear Pot, 10 Per Pack.
3 x Orchiata Orchid Bark Classic 6-9mm Small Grade 35 litre bags
1 x 8cm x 8cm x9 cm Dark Green Square Pot 10 Per Pack
1 x NEW Product Dyna-Zyme 8o/z Bottle.
1 x Better Grow Green Pruning Scissors, Straight titanium coated bla
3 x 6cm Clear Pot Round Pots, 10 Per Pack
1 x Cactus Focus Re-potting Mix 2 Litres
1 x Portuguese Orchid Repotting Bark, Small Grade 6-12mm 15Lt Bag
1 x Dyna Gro Foliage Pro 8 fl.oz.
£3,250.12