Conditions of Use

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.

Returns

If a product is damaged upon arrival we will exchange it, you will need to send the product back to us with a photo of the damage.
If you are not happy with any item this may be returned to us for a full refund minus postage both ways, unless the item is faulty then you will be sent a replacement at no cost to yourselves.

Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, Delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
1 x 15cm Clear Aircone round Pots, sold in Packs of 3 only
2 x Bonsai Focus Repotting Mix 2lt Bag
1 x Dyna Gro Pro-Tekt 0-0-3 32 fl.oz.
1 x NEW Product Dyna-Gro Zyme 32o/z Bottle
1 x Renziana Volume 5 Coryanthes
1 x Bulbophyllums and Their Allies,
1 x New Zealand Sphagnum Moss 500g Bale Classic Grade
1 x Bettergrow 50metres Twist Wire Tie
1 x 21cm Round Clear Pot,Sold in Packs of 5 Only
1 x 250g Premier Grade Chilean Moss
1 x Orchid Focus Bloom 100ml
3 x Botani Wipes
1 x PV Natural Plant Wash 120ml
1 x Intriguing Masdevallias by Jo Kelleher
1 x Oasis Floral Tape - Green (26mm x 27m)
2 x Terrariuns, A Beginner`s Guide
2 x Growing Windowsill Orchids Second Addition
1 x Dyna Gro Pro-Tekt 0-0-3 US Gallon
1 x Cactus Focus 100ml Bottle
1 x Portuguese Orchid Repotting Bark, 5 Litre Bag Small Grade 6-12mm
1 x SB Plant Invigorator and Bug Killer 500ml Concentrate
1 x Orchid Focus Pour & Grow 1Litre
1 x Orchid Myst 300ml x 3
1 x Argentinian Dried Sphagnum Moss 5k Bale
2 x Orchid Pruning Scissors Green
1 x Renziana Volume 4 Cattleya
1 x 7-9-5 General All-purpose formula 32.fl-oz
1 x Love Your Orchid Gift Set
1 x 7-9-5 General All-purpose formula 8.fl-oz
1 x Orchid Myst 750ml Bottle
1 x Dragonfly/Butterfly clips
1 x Carnivorous Plants Adrian Slack
1 x Organic Tomato Fetiliser 1Lt Bottle
1 x Small Plastic Clips (Light Green)
4 x KLN - The Rooting Solution 32 fl.oz.
1 x Orchid Focus Feed - Grow 300ml
1 x New Zealand Sphagnum Moss 150g Bale Classic Grade
1 x African Orchids by Mollie Pottinger
2 x 14cm clear round pots, non aircone type, sold in packs of 5 only
1 x Seramis Clay Granules 7.5 Lt Bag
1 x 13cm Clear Pots, Non aircone type. sold in packs of 5 only
1 x 12cm Clear Aircone Round Pots sold in Packs of 5 only
1 x Cymbidium Clips
2 x Cactus Focus Repotting Mix 8 Litres
2 x Wild Orchids of Dorset, by Martin N. Jenkinson
3 x BetterGrow Bonsai Pruning Scissors
1 x Orchid Focus Root Ultra 300ml
1 x New Zealand Sphagnum Moss 100g compressed pack
1 x Brown 12cm Octagonal Plastic Pots with Terracota hanger, 5 per p
1 x AAAAA (5A) 100gm Pack New Zealand Sphagnum Long Stand Moss Premi
1 x Orchid Tree Fern Slab 45x15x1.5 cm. Twin Pack
1 x Orchid Myst 300ml
1 x Small Clear Orchid Flower Spike Clips 10 Per Pack
1 x Orchid Focus Grow 1lt Bottle
2 x Orchid Focus Drip Feeders 38ml 6 Pack
1 x Hosepipe shut of valve to fit standard 1/2" hosepipe
1 x Tree Fern Pot
1 x Orchid Stamp Collecting by Harry Wilshaw
2 x Orchid Tree Fern Slab 50x20x1.5cm
1 x Tree Fern Substrate 5Lt Bag,
1 x Hardy Orchids by Philip Cribb & Christopher Bailes
1 x Black Marker Pen
1 x Dyna Gro Foliage Pro 32 fl.oz
1 x Orchid Focus Feed Bloom 300ml
1 x Organic Tomato Fetiliser 1Lt Bottle
1 x rs Large 38ml Size Pack of 10
1 x Neem Oil Natural Organic Leaf Polish 8o/z Bottle
1 x Bettergrow Soft Tie 3.5m 8 Metres
1 x Dyna Gro Mag-Pro 8 fl oz Bottle.
1 x 9cm Clear Aircone pots sold in packs of 5
1 x Serimis Clay Garnules 2.5 Lt Bag
1 x EZ Mist Sprayer with misting tube
1 x Portuguese Orchid Repotting Bark, Medium Grade 10-15mm 25Lt Bag
1 x Orchid Virus Test Kit
1 x Vanda Their Botany,History, and culture by Martin Motes
1 x 1kg Premier Grade Chilean Moss
2 x Bonsai Pro by Dyna- Gro 7-9-5 8o/z Bottle
1 x 3-12-6 Bloom 32 fl-oz
1 x 13cm Clear Aircone Round Pot.sold in packs of 3 only
1 x Wild Orchids of Hampshire and the Isle of Wight
1 x An Orchid Kingdom DVD
1 x Renziana All 5 Volumes 1.2.3.4.5
1 x Renziana Volume 3 Vandas
1 x SB Plant Invigorator and Bug Killer 250ml Concentrate
1 x Portuguese Orchid Repotting Bark Small Grade 6.12mm 25 Litre
2 x Orchid Focus Repotting Bark 8 Litre Bag
1 x pH - Up, 0.0.5, 8 o/z Bottle.
1 x 3-12-6 Bloom 8 fl.oz
2 x Orchid Focus Repotting Bark 3 Litre Bag
1 x Orchid Focus Myst 100ml
1 x Phalaenopsis Species Book
1 x Classic 100gm Pack New Zealand Sphagnum Long Stand Moss Classic
1 x Bettergrow Soft Tie 5mm 5 Metres
1 x Dyna-Gro Mag Pro 32 fl.oz.
1 x Portuguese Orchid Repotting Bark Med/Large Grade 12-18mm 15Lt Ba
1 x Orchid Focus Bloom 1lt Bottle
1 x Dyna Gro Orchid-Pro 7-8-6. 8 oz Bottle.
1 x Dyna Gro Foliage Pro 8 fl.oz.
1 x All-Pro 7-7-7 is an all-purpose formula. 1 x US Gallon
1 x Labels White Plastic Stick in Type.20 x 120mm
1 x NEW Product Dyna-Zyme 8o/z Bottle.
1 x 19cm Clear Round Pots.Sold In Packs of 5 Only
1 x Small Plastic Clips (Dark Green)
1 x Dyna Gro Pro-Tekt 0-0-3 8 fl.oz.
1 x Rose Focus 500ml
1 x Portuguese Orchid Repotting Bark Medium Grade 10-15mm 15Lt Bag.
1 x Airplant Myst 300ml
2 x 15cm Clear Pots sold in packs of 5.
1 x 7-9-5. General All Purpose Formula 1 US Gallon
1 x Renziana Volume 1 Paphiopedilums
1 x Wild Orchids of The Middle Atlantic States
£1,577.27