Shipping & Returns

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.


Returns

If you are unhappy with an item, you may return it for a full refund, less the cost of postage both ways.

A faulty or damaged item will be replaced at no cost to yourself although we reserve the right to request the return of the item or proof of damage.

For low cost items (such as pots) damaged in transit, a refund will be issued rather than a replacement sent due to the high cost of postage.


Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
1 x NEW Product Dyna Flush 8o/z Bottle
2 x Dyna Gro Pro-Tekt 0-0-3 US Gallon
2 x Bonsai Pro by Dyna- Gro 7-9-5 8o/z Bottle
1 x Dyna Gro Mag-Pro 8 fl oz Bottle.
2 x 3-12-6 Bloom 32 fl-oz
1 x Dyna Gro Pro-Tekt 0-0-3 32 fl.oz.
1 x pH - Up, 0.0.5, 8 o/z Bottle.
1 x Dyna Gro Foliage Pro 32 fl.oz
2 x Neem Oil Natural Organic Leaf Polish 8o/z Bottle
2 x 3-12-6 Bloom 1US Gallon
1 x Dyna Gro Foliage Pro 8 fl.oz.
1 x Dyna Gro Pro-Tekt 0-0-3 8 fl.oz.
2 x 7-9-5 General All-purpose formula 8.fl-oz
1 x 3-12-6 Bloom 8 fl.oz
1 x 7-9-5 General All-purpose formula 32.fl-oz
1 x NEW Product Dyna-Zyme 8o/z Bottle.
1 x NEW Product Dyna Flush 32o/z Bottle
2 x All-Pro 7-7-7 is an all-purpose formula. 1 x US Gallon
1 x PH Down 1-5-0. 8o/z Bottle
1 x Dyna-Gro Mag Pro 32 fl.oz.
1 x Orchid Tree Fern Slabs, 50cm x 12.5 x 1.5cm Twin Pack
2 x Orchid Tree Fern Slabs, 30x15x2.5cm Twin Pack
1 x Tree Fern Substrate 10Lt Bag
1 x Tree Fern Substrate 5Lt Bag,
3 x Orchid Focus Grow 100ml
1 x Orchid Focus Grow 1lt Bottle
2 x rs Large 38ml Size Pack of 10
1 x Orchid Focus Bloom 100ml
1 x Orchid Focus Bloom 1lt Bottle
1 x Orchid Focus Feed Bloom 300ml
1 x Orchid Focus Repotting Bark 3 Litre Bag
1 x Orchid Focus Myst 100ml
2 x Orchid Focus Feed - Grow 300ml
1 x Orchid Myst 300ml
2 x 250g Premier Grade Chilean Moss
1 x Orchid Myst 300ml x 3
1 x 7-9-5. General All Purpose Formula 1 US Gallon
1 x 6" (15cm) Octagonal Black Plastic Basket
1 x Intriguing Masdevallias by Jo Kelleher
1 x Portuguese Orchid Repotting Bark Med/Large Grade 12-18mm 15Lt Ba
1 x Dyna Gro Foliage Pro - 1 Gallon (US size)
2 x 8cm x 8cm x9 cm Dark Green Square Pot 10 Per Pack
1 x Portuguese Orchid Repotting Bark, Medium Grade 10-15mm 25Lt Bag
1 x Black Marker Pen
1 x African Orchids by Mollie Pottinger
1 x Orchid Stamp Collecting by Harry Wilshaw
1 x Portuguese Orchid Repotting Bark, 5 Litre Bag Small Grade 6-12mm
1 x Orchiata 5 Litre Classic 6.9mm Small Grade
1 x 5kg Premier Grade Chilean Moss
1 x SB Plant Invigorator Bug Killer 500ml Ready To use
1 x 21cm Round Clear Pot,Sold in Packs of 5 Only
1 x Rain MIX Orchid Feed 140g Pack
1 x Orchid Pruning Scissors Green
1 x Small Plastic Clips (Dark Brown)
1 x Growing Windowsill Orchids Second Addition
2 x 15cm Clear Shallow Pot.Pcks of 3
1 x 12cm Clear Round Pots, Non Aircone Type Sold in Packs of 5 only
£1,157.86