Conditions of Use

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.

Returns

If a product is damaged upon arrival we will exchange it, you will need to send the product back to us with a photo of the damage.
If you are not happy with any item this may be returned to us for a full refund minus postage both ways, unless the item is faulty then you will be sent a replacement at no cost to yourselves.

Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, Delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
1 x Orchid Tree Fern Slabs, 50cm x 12.5 x 1.5cm Twin Pack
2 x 12cm Clear Aircone Round Pots sold in Packs of 5 only
2 x 3-12-6 Bloom 32 fl-oz
1 x Tree Fern Substrate 5Lt Bag,
2 x Orchid Focus Root Ultra 300ml
1 x Dyna Gro Mag-Pro 8 fl oz Bottle.
1 x SB Plant Invigorator Bug Killer 500ml Ready To use
1 x Dyna-Gro Mag Pro 32 fl.oz.
1 x Cymbidium Clips
1 x Orchid Myst 300ml x 3
1 x Orchiata Orchid Bark Power 9-12mm Medium Grade 35 litre bags
1 x 19cm Clear Round Pots.Sold In Packs of 5 Only
1 x Orchiata Power + 12-18mm 5 litre, Large Grade
1 x rs Large 38ml Size Pack of 10
2 x 250g Premier Grade Chilean Moss
1 x Assorted pots,4x7cm,4x9cm,4x12cm,4x15cm
1 x 13cm Clear Pots, Non aircone type. sold in packs of 5 only
1 x 7-9-5 General All-purpose formula 32.fl-oz
1 x NEW Product Dyna Flush 32o/z Bottle
1 x Portuguese Orchid Repotting Bark, 5 Litre Bag Small Grade 6-12mm
1 x 3-12-6 Bloom 1US Gallon
2 x Orchid Focus Repotting Bark 8 Litre Bag
1 x 7cm Round Clear Pot, 10 Per Pack.
2 x 15cm Clear Aircone round Pots, sold in Packs of 3 only
1 x 8" (20cm) Octagonal Black Plastic Basket
1 x Bonsai Focus (100ml)
1 x 15cm Clear Shallow Pot.Pcks of 3
3 x Phalaenopsis Species Book
1 x Dyna Gro Pro-Tekt 0-0-3 32 fl.oz.
1 x Dragonfly/Butterfly clips
1 x 6" (15cm) Octagonal Black Plastic Basket
1 x Black Marker Pen
1 x Portuguese Orchid Repotting Bark Small Grade 6.12mm 25 Litre
1 x Seramis Clay Granules 7.5 Lt Bag
1 x Airplant Myst 300ml
1 x PH Down 1-5-0. 8o/z Bottle
1 x Wild Orchids of Hampshire and the Isle of Wight
1 x Orchid Focus Bloom 100ml
1 x Orchid Pruning Scissors Green
1 x 5cm Black Plastic Baskets
1 x 8cm x 8cm x9 cm Dark Green Square Pot 10 Per Pack
1 x An Orchid Kingdom DVD
£509.14