Conditions of Use

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.

Returns

If a product is damaged upon arrival we will exchange it, you will need to send the product back to us with a photo of the damage.
If you are not happy with any item this may be returned to us for a full refund minus postage both ways, unless the item is faulty then you will be sent a replacement at no cost to yourselves.

Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, Delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
1 x Wild Orchids of The Middle Atlantic States
3 x Growing Windowsill Orchids Second Addition
1 x Renziana Volume 3 Vandas
1 x African Orchids by Mollie Pottinger
2 x Orchid Focus Repotting Bark 8 Litre Bag
1 x Love Your Orchid Gift Set
1 x Vanda Their Botany,History, and culture by Martin Motes
1 x Paphiopedilum Albino Forms
1 x Wild Orchids of Hampshire and the Isle of Wight
1 x Renziana Volume 5 Coryanthes
1 x Terrariuns, A Beginner`s Guide
1 x Sarcochilus Orchids of Australia
1 x Orchid Focus Grow 100ml
1 x Bulbophyllums and Their Allies,
3 x Renziana Volume 1 Paphiopedilums
1 x Orchid Focus Feed Bloom 300ml
2 x rs Large 38ml Size Pack of 10
1 x Wild Orchids of Dorset, by Martin N. Jenkinson
1 x Renziana Volume 4 Cattleya
1 x Orchid Focus Drip Feeders 38ml 6 Pack
2 x Intriguing Masdevallias by Jo Kelleher
3 x Orchid Myst 750ml Bottle
2 x Renziana All 5 Volumes 1.2.3.4.5
1 x Airplant Myst 300ml
1 x Orchid Focus Bloom 100ml
1 x Renziana Volume 2 Phalaenopsis
2 x Orchid Focus Repotting Bark 3 Litre Bag
3 x Orchid Stamp Collecting by Harry Wilshaw
1 x Phalaenopsis Species Book
2 x Orchid Myst 300ml x 3
1 x Orchid Focus Grow 1lt Bottle
1 x Carnivorous Plants Adrian Slack
1 x An Orchid Kingdom DVD
1 x Orchid Focus Root Ultra 300ml
1 x Paphiopedilum Species, The Essential Guide by Oakeley and Braem
2 x Orchid Focus Myst 100ml
1 x Orchid Focus Feed - Grow 300ml
1 x Orchid Focus Bloom 1lt Bottle
2 x Hardy Orchids by Philip Cribb & Christopher Bailes
1 x Rain Mix Orchid Feed 400g Tub
1 x Seramis Clay Granules 7.5 Lt Bag
1 x New Zealand Sphagnum Moss Blended Grade 3kg Bale
1 x 6" (15cm) Octagonal Black Plastic Basket
1 x Botani Wipes
1 x Cactus Focus Repotting Mix 8 Litres
1 x Bonsai Pro by Dyna- Gro 7-9-5 8o/z Bottle
1 x 21cm Round Clear Pot,Sold in Packs of 5 Only
1 x 4" (10cm) Octagonal Black Plastic Basket
2 x 7-9-5 General All-purpose formula 8.fl-oz
1 x SB Plant Invigorator Bug Killer 500ml Ready To use
1 x Portuguese Orchid Repotting Bark, 5 Litre Bag Small Grade 6-12mm
1 x NEW Product Dyna-Zyme 8o/z Bottle.
1 x Chilli Focus 100ml
1 x Neem Oil Natural Organic Leaf Polish, 32o/z Bottle
1 x Small Plastic Clips (Dark Brown)
1 x New Zealand Sphagnum Moss 100g compressed pack
1 x 19cm Clear Round Pots.Sold In Packs of 5 Only
1 x Labels White Plastic Stick in Type.20 x 120mm
1 x Cactus Focus 100ml Bottle
1 x 500g Premier Grade Chilean Moss
1 x 12cm Clear Aircone Round Pots sold in Packs of 5 only
1 x 14cm clear round pots, non aircone type, sold in packs of 5 only
£786.32