Shipping & Returns

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.


Returns

If you are unhappy with an item, you may return it for a full refund, less the cost of postage both ways.

A faulty or damaged item will be replaced at no cost to yourself although we reserve the right to request the return of the item or proof of damage.

For low cost items (such as pots) damaged in transit, a refund will be issued rather than a replacement sent due to the high cost of postage.


Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
4 x AAAAA (5A) 100gm Pack New Zealand Sphagnum Long Stand Moss Premi
2 x Neem Oil Natural Organic Leaf Polish 8o/z Bottle
2 x Orchiata Orchid Bark Classic 6-9mm Small Grade 35 litre bags
6 x 7-9-5. General All Purpose Formula 1 US Gallon
1 x Dyna Gro Pro-Tekt 0-0-3 32 fl.oz.
1 x Assorted pots,4x7cm,4x9cm,4x12cm,4x15cm
1 x SB Plant Invigorator and Bug Killer 500ml Concentrate
5 x Bonsai Pro by Dyna- Gro 7-9-5 8o/z Bottle
1 x Hardy Orchids by Philip Cribb & Christopher Bailes
3 x NEW Product Dyna Flush 8o/z Bottle
1 x Terracotta Plastic Pots 3" 76mm in packs of 10
3 x New Zealand Sphagnum Moss Blended Grade 3kg Bale
1 x African Orchids by Mollie Pottinger
3 x 3-12-6 Bloom 1US Gallon
3 x Dyna Gro Foliage Pro 32 fl.oz
3 x Dyna Gro Pro-Tekt 0-0-3 8 fl.oz.
1 x Orchid Focus Grow 100ml
1 x Rain Mix Orchid Feed 1kg Tub
2 x New Zealand Sphagnum Moss 500g Bale Premier Grade
2 x New Zealand Sphagnum Moss 100g compressed pack
1 x Small Clear Orchid Flower Spike Clips 10 Per Pack
1 x NEW Product Dyna-Zyme 8o/z Bottle.
3 x Dyna Gro Foliage Pro - 1 Gallon (US size)
1 x Dyna-Gro Mag Pro 32 fl.oz.
2 x 7-9-5 General All-purpose formula 32.fl-oz
1 x rs Large 38ml Size Pack of 10
1 x Organic Tomato Fetiliser 1Lt Bottle
4 x 3-12-6 Bloom 8 fl.oz
1 x Dyna Gro Orchid-Pro 7-8-6. 8 oz Bottle.
1 x Portuguese Orchid Repotting Bark, Small Grade 6-12mm 15Lt Bag
1 x Bonsai Focus Repotting Mix 2lt Bag
1 x Portuguese Orchid Repotting Bark Med/Large Grade 12-18mm 15Lt Ba
1 x Orchiata Orchid Bark Power 9-12mm Medium Grade 35 litre bags
1 x Orchiata Power + 12-18mm 5 litre,
2 x 3-12-6 Bloom 32 fl-oz
1 x Brown 12cm Octagonal Plastic Pots with Terracota hanger, 5 per p
1 x 12cm Clear Round Pots, Non Aircone Type Sold in Packs of 5 only
1 x Orchiata 5 Litre Power 5 Litre Bag 9.12mm Grade
1 x Orchid Myst 300ml
1 x Rain Mix Orchid Feed 400g Tub
1 x NEW Product Dyna-Gro Zyme 32o/z Bottle
1 x Rain MIX Orchid Feed 140g Pack
1 x Orchid Focus Myst 100ml
2 x Botani Wipes
1 x Orchid Focus Drip Feeders 38ml 6 Pack
1 x 13cm Clear Pots, Non aircone type. sold in packs of 5 only
1 x 8cm x 8cm x9 cm Dark Green Square Pot 10 Per Pack
1 x 7-9-5 General All-purpose formula 8.fl-oz
1 x Orchid Myst 750ml Bottle
1 x Small Plastic Clips (Dark Brown)
1 x Dyna Gro Pro-Tekt 0-0-3 US Gallon
£2,051.77