Shipping & Returns

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.


Returns

If you are unhappy with an item, you may return it for a full refund, less the cost of postage both ways.

A faulty or damaged item will be replaced at no cost to yourself although we reserve the right to request the return of the item or proof of damage.

For low cost items (such as pots) damaged in transit, a refund will be issued rather than a replacement sent due to the high cost of postage.


Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
2 x 15cm Round Clear Pot,
2 x EZ Mist Sprayer
2 x Botani Wipes
2 x 17cm Round Clear Pot.
2 x Chilli Focus 300ml
2 x 19cm Clear Round Pots.
2 x 15cm Clear Shallow Pot
2 x 21cm Round Clear Pot,
2 x 15cm Clear Aircone Round Pots
2 x 3-12-6 Bloom 32 fl-oz
1 x Dyna Gro Pro-Tekt 0-0-3 8 fl.oz.
1 x 5Lt Bag Small Grade Charcoal 2mm - 6mm Size
2 x 7-9-5. General All Purpose Formula 1 US Gallon
1 x 8cm x 8cm x9 cm Dark Green Square Pot 10 Per Pack
1 x KLN - The Rooting Solution 32 fl.oz.
1 x 7x7x8cm Square Black Plastic Pots, 10 Per Pack.
1 x Dyna Gro Mag-Pro 8 fl oz Bottle.
1 x Neem Oil Natural Organic Leaf Polish, 32o/z Bottle
2 x 7-9-5 General All-purpose formula 32.fl-oz
1 x Dyna Gro Pro-Tekt 0-0-3 32 fl.oz.
2 x 7-9-5 General All-purpose formula 8.fl-oz
1 x Dyna Gro Foliage Pro 8 fl.oz.
1 x Neem Oil Natural Organic Leaf Polish 8o/z Bottle
1 x 7cm Round Clear Pot, 10 Per Pack.
2 x 3-12-6 Bloom 1US Gallon
1 x Dyna Gro Foliage Pro 32 fl.oz
1 x 8x8x9cm Square Black Plastic Pots, 10 Per Pack
2 x 3-12-6 Bloom 8 fl.oz
1 x Dyna Gro Pro-Tekt 0-0-3 US Gallon
1 x 8cm Round Clear Pot, 10 Per Pack
1 x 6cm Clear Pot Round Pots, 10 Per Pack
1 x 5cm Black Plastic Baskets
1 x KLN - The Rooting Solution 8 fl.oz
1 x Bonsai Pro by Dyna- Gro 7-9-5 8o/z Bottle
1 x Dyna Gro Orchid-Pro 7-8-6. 8 oz Bottle.
1 x 6" 15w Clip Fan.
1 x AAAAA (5A) 100gm Pack New Zealand Sphagnum Long Stand Moss. Moss
1 x Orchid Stamp Collecting by Harry Wilshaw
1 x Orchid Focus Gift Pack 100ml
1 x The Orchid Genus Book by Patsy Webster
1 x New Zealand Sphagnum Moss 100g compressed pack
1 x New Zealand Sphagnum Moss 150g Bale
1 x SB Plant Invigorator Bug Killer 500ml Ready To use
1 x Dyna-Gro Mag Pro 32 fl.oz.
1 x Paphiopedilum Species, The Essential Guide by Oakeley and Braem
1 x Phalaenopsis Species Book
2 x Growing Orchids at Home,by Dr Manos Kanellos & Peter White
1 x Orchid Focus Grow 500ml
1 x Tree Fern Pot
1 x Orchid Focus Bloom 500ml
1 x Orchid Focus 3 Pack
1 x Haws Brass 300ml Mister
1 x Haws Nickel Plated 300ml Mister
4 x Orchiata Orchid Bark Classic 6-9mm Small Grade 40 litre bags
1 x Jungle Green 1-0-1: 1qt USA Size
3 x New Zealand Sphagnum Moss 1kg Ultimate 5A AAG Grade
£1,109.49