Conditions of Use

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.

Returns

If a product is damaged upon arrival we will exchange it, you will need to send the product back to us with a photo of the damage.
If you are not happy with any item this may be returned to us for a full refund minus postage both ways, unless the item is faulty then you will be sent a replacement at no cost to yourselves.

Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, Delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
2 x Paphiopedilum Albino Forms
1 x Assorted pots,4x7cm,4x9cm,4x12cm,4x15cm
1 x Orchid Focus Drip Feeders 38ml 6 Pack
1 x Dyna Gro Foliage Pro - 1 Gallon (US size)
2 x Bonsai Pro by Dyna- Gro 7-9-5 8o/z Bottle
3 x Orchid Focus 3 Pack
2 x 7cm Round Clear Pot, 10 Per Pack.
7 x New Zealand Sphagnum Moss 500g Bale Premier Grade
2 x 3-12-6 Bloom 8 fl.oz
2 x New Zealand Sphagnum Moss 100g compressed pack
5 x 3-12-6 Bloom 32 fl-oz
2 x NEW Product Dyna-Gro Zyme 32o/z Bottle
2 x Rose Focus 500ml
1 x Organic Tomato Fetiliser 1Lt Bottle
1 x Dyna Gro Orchid-Pro 7-8-6. 8 oz Bottle.
1 x New Zealand Sphagnum Moss Blended Grade 3kg Bale
1 x Cactus Focus Re-potting Mix 2 Litres
1 x AAAAA (5A) 100gm Pack New Zealand Sphagnum Long Stand Moss Premi
1 x Cactus Focus 100ml Bottle
1 x 5cm Black Plastic Baskets
1 x Portuguese Orchid Repotting Bark, Small Grade 6-12mm 15Lt Bag
4 x SB Plant Invigorator Bug Killer 500ml Ready To use
2 x Orchid Focus Bloom 100ml
2 x Orchid Pruning Scissors Green
1 x Dyna Gro Pro-Tekt 0-0-3 US Gallon
1 x Small Plastic Clips (Dark Brown)
1 x Orchid Focus Feed - Grow 300ml
2 x 8cm x 8cm x9 cm Dark Green Square Pot 10 Per Pack
1 x 7-9-5 General All-purpose formula 8.fl-oz
3 x An Orchid Kingdom DVD
1 x Neem Oil Natural Organic Leaf Polish 8o/z Bottle
1 x Dragonfly/Butterfly clips
1 x 19cm Clear Round Pots.Sold In Packs of 5 Only
2 x Orchid Myst 750ml Bottle
1 x 9cm Clear Aircone pots sold in packs of 5
1 x Orchiata Orchid Bark Power+ 12-18mm Large Grade 35 litre bags
1 x Small Grade Coconut Husk Chips - 15 litres Bag
2 x NEW Product Dyna Flush 32o/z Bottle
1 x Serimis Clay Garnules 2.5 Lt Bag
1 x Orchid Stamp Collecting by Harry Wilshaw
2 x 13cm Clear Pots, Non aircone type. sold in packs of 5 only
1 x NEW Product Dyna-Zyme 8o/z Bottle.
1 x Intriguing Masdevallias by Jo Kelleher
2 x 21cm Round Clear Pot,Sold in Packs of 5 Only
3 x 3-12-6 Bloom 1US Gallon
1 x Cymbidium Clips
1 x Orchiata 5 Litre Power 9.12mm Medium Grade.
2 x EZ Mist Sprayer with misting tube
1 x Wild Orchids of Hampshire and the Isle of Wight
3 x 15cm Clear Pots sold in packs of 5.
1 x Dyna Gro Mag-Pro 8 fl oz Bottle.
2 x Botani Wipes
2 x Terracotta Plastic Pots 3" 76mm in packs of 10
1 x SB Plant Invigorator and Bug Killer 250ml Concentrate
1 x Orchid Myst 750ml Bottle
1 x 15cm Clear Aircone round Pots, sold in Packs of 3 only
2 x Clonex Mist 300ml
1 x Bonsai Focus Repotting Mix 2lt Bag
1 x 6cm Clear Pot Round Pots, 10 Per Pack
1 x 15cm Clear Shallow Pot.Pcks of 3
1 x Phalaenopsis Species Book
1 x Orchid Myst 300ml
1 x 14cm clear round pots, non aircone type, sold in packs of 5 only
1 x 12cm Clear Round Pots, Non Aircone Type Sold in Packs of 5 only
1 x Dyna Gro Pro-Tekt 0-0-3 32 fl.oz.
2 x rs Large 38ml Size Pack of 10
1 x Airplant Myst 300ml
1 x House Plant Focus 100ml
1 x Small Clear Orchid Flower Spike Clips 10 Per Pack
2 x SB Plant Invigorator and Bug Killer 500ml Concentrate
1 x 7-9-5. General All Purpose Formula 1 US Gallon
1 x Orchid Virus Test Kit
1 x Cactus Focus Repotting Mix 8 Litres
1 x Black Marker Pen
1 x Labels White Plastic Stick in Type.20 x 120mm
1 x Portuguese Orchid Repotting Bark Med/Large Grade 12-18mm 15Lt Ba
1 x African Orchids by Mollie Pottinger
1 x Orchiata Orchid Bark Power 9-12mm Medium Grade 35 litre bags
£1,696.55