Conditions of Use

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159

Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.

We will not send any orders without payment unless prior arrangements have been made first.

Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.


If a product is damaged upon arrival we will exchange it, you will need to send the product back to us with a photo of the damage.
If you are not happy with any item this may be returned to us for a full refund minus postage both ways, unless the item is faulty then you will be sent a replacement at no cost to yourselves.

Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, Delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
1 x 15cm Clear Aircone Round Pots
1 x 3-12-6 Bloom 1US Gallon
1 x 15cm Round Clear Pot,
1 x EZ Mist Sprayer
2 x Botani Wipes
1 x 12cm Clear Round Pots, Non Aircone Type
1 x 12cm Clear Aircone Round Pot
1 x Chilli Focus 300ml
1 x 19cm Clear Round Pots.
1 x 13cm Clear Aircone Round Pot.
1 x 15cm Clear Shallow Pot
1 x 21cm Round Clear Pot,
1 x Orchid Tree Fern Slabs, 30x15x2.5cm Twin Pack
1 x Flower Vials - 15mm x 110mm
1 x Labels White Plastic Stick in Type.20 x 120mm
1 x Flower Vials 12mm x 85mm 5 per pack
1 x Hosepipe shut of valve to fit standard 1/2" hosepipe
2 x Black Marker Pen
1 x African Orchids by Mollie Pottinger
1 x Orchids of the Solomon Islands and Bougainville
1 x The Cattleyas and their Relatives Volume IV
1 x Growing Windowsill Orchids Second Addition
1 x Orchids of Huanglong by Hoger Perner & Yibi Luo
1 x Paphiopedilum Albino Forms
1 x Paphiopedilum Species, The Essential Guide by Oakeley and Braem
1 x Orchids of Malaya by LB Segerback
1 x Phalaenopsis Species Book
1 x Plant Hunting for Kew
1 x An Orchid Kingdom DVD
1 x Orchids of Kenya by Joyce Stewart & Bob Campbell
1 x Intriguing Masdevallias by Jo Kelleher
1 x The Orchid Genus Book by Patsy Webster
1 x Orchid Stamp Collecting by Harry Wilshaw
1 x Vandas and Ascocendas and their Combinations with other Genera
1 x Hardy Orchids by Philip Cribb & Christopher Bailes
1 x Growing Orchids at Home,by Dr Manos Kanellos & Peter White
1 x Growing Orchids Under Lights
1 x Wild Orchids of Hampshire and the Isle of Wight