Conditions of Use

Placing an order

You can use our online secure site, or you can phone your order through, Tel: 01295 712159


Credit Card Payment

Your safe shopping guarantee is effected through the use of paypal to complete our internet payment process, you may use all major credit and debit cards or your Paypal account if you have one
You do not need a Paypal account.


We will not send any orders without payment unless prior arrangements have been made first.


Shipping & Handling

All orders will be sent by a Postal service or Carrier Estimated delivery times 3 to 5 working days, a signature is required, you can request for the courier driver to leave the parcel somewhere else, but this is at your own risk and Orchid Accessories will not be responsible for any loss.

Returns

If a product is damaged upon arrival we will exchange it, you will need to send the product back to us with a photo of the damage.
If you are not happy with any item this may be returned to us for a full refund minus postage both ways, unless the item is faulty then you will be sent a replacement at no cost to yourselves.

Delivery Charges

There is a minimum order value of 10.00 GBP required (before carriage, which is based on your orders weight and destination, this will be shown during the checkout proccess) if your order does not reach the minimum value you will be advised on the shopping cart page. If the destintion is outside the UK then charges will be dearer to reflect the extra costs incurred, as stated earlier, the relevent charge will be shown on your shopping cart, before you finally place an order
All orders are shipped via our preferred couriers, Delivery will take between 3 - 5 working days.
You may think that our shipping costs are expensive but many of our accessories are either heavy or need careful packing and handling, we do not make any money out of our shipping costs. We are constantly evaluating our carriage rates to give you the best value for money.

Shows and Events

We attend many shows and events throughout the year, look at our web site Show Calendar to see if we are in your area, we will be happy to bring your order to these events free of any delivery costs. We can notify you of our stand number.

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We Accept
2 x Dyna Gro Mag-Pro 8 fl oz Bottle.
4 x 3-12-6 Bloom 32 fl-oz
2 x NEW Product Dyna-Zyme 8o/z Bottle.
2 x Orchid Focus 3 Pack
4 x 21cm Round Clear Pot,Sold in Packs of 5 Only
3 x rs Large 38ml Size Pack of 10
3 x Terracotta Plastic Pots 3" 76mm in packs of 10
3 x 3-12-6 Bloom 8 fl.oz
5 x Orchid Pruning Scissors Green
1 x Orchiata 5 Litre Power 9.12mm Medium Grade.
1 x Cymbidium Clips
1 x Orchiata 5 Litre Classic 6.9mm Small Grade
2 x Orchid Focus Feed Bloom 300ml
1 x Orchid Virus Test Kit
1 x Bonsai Focus (100ml)
1 x NEW Product Dyna Flush 8o/z Bottle
1 x Portuguese Orchid Repotting Bark Med/Large Grade 12-18mm 15Lt Ba
2 x SB Plant Invigorator and Bug Killer 500ml Concentrate
1 x New Zealand Sphagnum Moss 100g compressed pack
1 x African Orchids by Mollie Pottinger
2 x SB Plant Invigorator and Bug Killer 250ml Concentrate
1 x Portuguese Orchid Repotting Bark, Small Grade 6-12mm 15Lt Bag
1 x Small Plastic Clips (Light Green)
1 x PH Down 1-5-0. 8o/z Bottle
1 x Orchid Focus Bloom 1lt Bottle
1 x Brown 12cm Octagonal Plastic Pots with Terracota hanger, 5 per p
2 x EZ Mist Sprayer with misting tube
2 x Orchid Focus Bloom 100ml
1 x Orchiata Orchid Bark Power+ 12-18mm Large Grade 35 litre bags
3 x 12cm Clear Round Pots, Non Aircone Type Sold in Packs of 5 only
2 x Orchid Focus Repotting Bark 8 Litre Bag
5 x SB Plant Invigorator Bug Killer 500ml Ready To use
2 x 5cm Black Plastic Baskets
3 x 3-12-6 Bloom 1US Gallon
1 x Dyna Gro Pro-Tekt 0-0-3 8 fl.oz.
1 x Dyna Gro Pro-Tekt 0-0-3 32 fl.oz.
3 x 13cm Clear Pots, Non aircone type. sold in packs of 5 only
2 x 7-9-5. General All Purpose Formula 1 US Gallon
1 x Phalaenopsis Species Book
1 x Small Grade Coconut Husk Chips - 15 litres Bag
1 x Hosepipe shut of valve to fit standard 1/2" hosepipe
3 x An Orchid Kingdom DVD
2 x Orchid Myst 300ml x 3
2 x Orchid Focus Grow 100ml
1 x Perlite 3-6mm Grade 5 Litre Packed in Clear Bags
1 x Small Plastic Clips (Dark Green)
2 x 7-9-5 General All-purpose formula 32.fl-oz
2 x Orchid Myst 300ml
2 x Assorted pots,4x7cm,4x9cm,4x12cm,4x15cm
2 x Orchid Focus Repotting Bark 3 Litre Bag
1 x Orchid Myst 750ml Bottle
1 x House Plant Focus 100ml
1 x Rain Mix Orchid Feed 400g Tub
1 x Oasis Floral Tape - Green (26mm x 27m)
2 x Clonex Mist 300ml
4 x 13cm Clear Aircone Round Pot.sold in packs of 3 only
1 x Rain MIX Orchid Feed 140g Pack
1 x AAAAA (5A) 100gm Pack New Zealand Sphagnum Long Stand Moss Premi
1 x Dyna Gro Pro-Tekt 0-0-3 US Gallon
1 x Dyna Gro Orchid-Pro 7-8-6. 8 oz Bottle.
1 x Neem Oil Natural Organic Leaf Polish 8o/z Bottle
1 x Orchiata Orchid Bark Classic 6-9mm Small Grade 35 litre bags
1 x 7-9-5 General All-purpose formula 8.fl-oz
1 x NEW Product Dyna-Gro Zyme 32o/z Bottle
1 x Organic Tomato Fetiliser 1Lt Bottle
1 x Labels White Plastic Stick in Type.20 x 120mm
1 x Orchiata Orchid Bark Power 9-12mm Medium Grade 35 litre bags
2 x Bonsai Pro by Dyna- Gro 7-9-5 8o/z Bottle
1 x 14cm clear round pots, non aircone type, sold in packs of 5 only
1 x Rose Focus 500ml
1 x Orchid Myst 750ml Bottle
2 x 6cm Clear Pot Round Pots, 10 Per Pack
1 x Raffia in Olive Green (500m roll)
1 x Small Clear Orchid Flower Spike Clips 10 Per Pack
1 x NEW Product Dyna Flush 32o/z Bottle
1 x PV Natural Plant Wash 120ml
1 x Orchid Focus Grow 1lt Bottle
3 x Botani Wipes
2 x Paphiopedilum Species, The Essential Guide by Oakeley and Braem
1 x Dyna-Gro Mag Pro 32 fl.oz.
1 x Dyna Gro Foliage Pro - 1 Gallon (US size)
1 x New Zealand Sphagnum Moss Blended Grade 3kg Bale
1 x Orchid Focus Feed - Grow 300ml
2 x 19cm Clear Round Pots.Sold In Packs of 5 Only
1 x Bonsai Focus Repotting Mix 2lt Bag
1 x 12cm Clear Aircone Round Pots sold in Packs of 5 only
1 x Growing Windowsill Orchids Second Addition
1 x 8cm x 8cm x9 cm Dark Green Square Pot 10 Per Pack
1 x Dragonfly/Butterfly clips
1 x Orchid Tree Fern Slabs, 30x15x2.5cm Twin Pack
£1,795.31